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Premium Support

Personalized, proactive technical support

Premium Support

Enterprise-Class Support direct from Trend Micro security experts

Maximize security with Trend Micro Premium Support. You will benefit from direct access to a designated Technical Account Manager (TAM), or a team of TAMs, depending upon the service level you select. Trend Micro TAMs are trusted security advisors who expedite the resolution of support issues and make recommendations that help you prevent problems. As a Premium Support customer, you will benefit from proactive threat notifications, enhanced online resources, and other flexible options tailored to your needs.

Key benefits

  • Resolves support issues faster
  • Empowers your IT staff with direct access to technical expertise
  • Provides highly-responsive, personalized service
  • Maximizes efficiency and frees your IT resources
  • Alerts you to new threats before problems occur

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